Shipping policy

1. Shipping Coverage 
We currently ship across India. International shipping may be available upon request. 

2. Processing Time 
• Ready products: 2–5 working days 
• Custom/made-to-order products: 7–14 working days 

 

3. Delivery Time 
• Metro cities: 3–7 days 
• Other locations: 5–10 days 

 

4. Shipping Charges 
• Calculated at checkout based on location and order size 
• Free shipping may be offered on select orders/promotions 

 

5. Order Tracking 
• Tracking details will be shared via email/SMS once dispatched 

 

6. Delays 
• Delays may occur due to logistics issues, weather, or unforeseen circumstances 
• We are not liable for delays beyond our control 

 

7. Damaged Shipments 
• Report within 48 hours with proof 
• Claims after this period may not be accepted 

 

8. Contact 
Email: info@artisancraft.in